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DESIGN

Unique integration and design methodology.

ENGINEERING

Leading the industry with innovative engineering solutions.

CONSTRUCTION

Committed to superior quality and seamless execution.

PROJECT MANAGEMENT

Experienced, multi-disciplinary team providing professional service throughout project lifecycle.

At tqm design & construct, we strongly believe in a whole-of-business approach to long-term success through customer satisfaction. This belief is a fundamental part of tqm’s practice, which is what distinguishes us and drives our continued success.

custom focus

CUSTOMER FOCUS

We pride ourselves on delivering a superior level of communication, liaising with all of our customers, on all levels.

strategic

A STRATEGIC & SYSTEMATIC APPROACH

We employ a strategic and systematic approach to achieving our organisation’s vision, mission and goals. This includes the development of a strategic plan that integrates quality as a core component.

continual

CONTINUAL IMPROVEMENT

Continual process improvement is a major focus at tqm design & construct. This drives our organisation to be innovative in finding ways to become more effective at meeting a broad range of stakeholder expectations.

total

TOTAL EMPLOYMENT INVOLVEMENT

Total employee commitment is obtained as the tqm management team empower their staff in working toward common goals. High performance work systems are integrated allowing for continuous improvement.

process centred

PROCESS CENTRED

A fundamental part of tqm is our focus on process driven thinking. We undertake a series of steps and transform them into customer deliverables. The steps required are defined, and performance measures are continuously monitored to detect unexpected variation.

fact based

FACT-BASED DECISION MAKING

At tqm, we continually collect and analyse data to improve decision making accuracy, achieve consensus, and allow clear forecasting on our experience.

integrated

INTEGRATED SYSTEMS

We pride ourselves on enveloping many functional specialties that are organised into horizontal inter-connections. Our holistic approach enables everyone at tqm to understand the vision, mission and guiding principles as well as the quality policies, objectives, and critical processes of our organisation.

communications

COMMUNICATION

Effective communication at all times plays a vital role in maintaining morale and in motivating employees at all levels. The team at tqm believe communicating its strategies, structure and timeliness is paramount to the success and delivery of our principles.